Privacy Policy

1. Introduction

TMI MEDIA GROUP (TMI Pty Ltd, ACN 616006645) ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to all services provided under our brand, including TiMi90.5.

2. Collection of Personal Information

We may collect personal information directly from you when you engage with us through our website, on-air promotions, competitions, email subscriptions, or customer service interactions. The types of personal information we may collect include:

Full name
Email address
Phone number
Postal address
Date of birth
Demographic and interest information
Any other details you provide voluntarily

For users of our mobile application, we may collect:

Email address (for account registration and login)
User-generated content (such as messages in live chat features)
Usage data (such as interactions within the app, including listening activity)
This data is used solely to provide and improve app functionality.

3. Use of Personal Information

We collect and use your personal information for purposes including but not limited to:

Providing and managing our radio broadcast and related services
Communicating with you regarding programs, competitions, or promotions
Improving our services and audience experience
Responding to your enquiries or feedback
Meeting our legal and regulatory obligations
User-generated content (such as chat messages) may be visible to other users within the app. We reserve the right to moderate or remove inappropriate content.

4. Disclosure of Personal Information

We may share your personal information with:

Our employees, agents, or affiliated service providers for operational purposes
External providers who assist with marketing, IT, or analytics support
Our mobile application may also use third-party services such as cloud hosting, analytics tools, and authentication providers (e.g., Firebase or similar services) to support functionality and performance.
Government agencies and regulatory bodies where required by law

We will not sell or rent your personal information to third parties.

5. Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access or disclosure. While we strive to ensure security, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Access and Correction

You may request access to, or correction of, the personal information we hold about you. Requests can be made using the contact details listed at the end of this policy. We will respond in a timely manner and in accordance with applicable laws.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to provide a better browsing experience and to analyze user behaviour. You may choose to disable cookies in your browser settings, but this may impact your experience on our site.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. The most recent version will always be available on our website, and the effective date will be indicated at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

TMI MEDIA GROUP (TMI Pty Ltd, ACN 616006645)
TiMi90.5
📍 31/443 Albany Highway, Victoria Park WA 6100
📧 Email: [email protected]
📞 Phone: 08 9287 7703